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Questions and Answers
Payment may be temporarily unavailable due to technical issues. If the payment form does not load, try again later.
If the payment was made but your balance has not updated, contact us via live chat or Telegram bot — we will help resolve the issue promptly.
The receipt is generated in your bank's mobile app used for the transaction.
The receipt shows the transaction amount and the account to which you transferred funds (see 'Payment Details').
Balance top-up confirmation is sent to your email.
If the funds were deducted but not credited, please wait up to 2 hours. If your balance still hasn't updated, contact us via live chat or Telegram bot — we will assist immediately.
Live chat on our website: https://uniuni.market
Email: support@uniuni.market
Telegram bot: https://t.me/uniuni_market_support_bot